Quality Management

Our focus is on the reliability of your products

Our aim is to ensure customer satisfaction with a focus on quality.

The dynamics in our target markets in relation to ongoing globalization mean that customer requirements are constantly increasing together with our efforts to fulfill these demands.

As early as the 90s CiS electronic started establishing and ultimately certifying their extensive experience in the area of quality in a quality management system (QMS) in accordance with the ISO 9002 standard in force at the time. In 2001, the company was certified in accordance with ISO 9001.

Our goal is to establish an integrated management system (IMS). The next step is the certification of the environmental management system at the production site in accordance with ISO 14001 and the integration of the occupational safety management system. The occupational safety services are reviewed as part of audits pursuant to standardised Work Conditions Assessments (WCA).

The focus of the integrated management system with the underlying “0 error strategy” is not just intended to impress regular external auditors, rather to ensure that errors and the additional expense, especially for our customers, do not occur in the first place.

A number of measures are being worked on in the operating processes to implement the “0 error strategy”:

  • Comprehensive qualitative incoming goods inspections ensure the quality demanded by the customer of all the components used.
  • The processing of high-quality components pursuant to the manufacturer’s specifications is performed by qualified employees.
  • All employees are trained with regard to employee self-assessment to guarantee the independent quality assurance of their activities.
  • The application of in-process testing, such as integrated crimp-force monitoring, prevents the development or processing of faulty parts from the very start.
  • A range of electrical and electronic test methods are used, depending on the customer requirements, to ensure the functionality of the products delivered by CiS.
  • A team of motivated quality assurance employees supports the manufacturing employees and carries out product audits.
  • All products are subjected to a 100% incoming goods inspection, which includes a complete electrical test.
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